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THE WESTIN NEW YORK AT TIMES SQUARE, New York – A Smart Stay in the City
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Key details
About the Hotel
270 West 43Rd Street,
New York,
New York,
United States,
10036,
New York State
Rooms & Suites
The Westin New York at Times Square offers 873 guest rooms, including 30 suites. All rooms feature Westin Heavenly® Beds, individual climate control, 47-inch LED HDTVs, and Westin WakeCup® Coffee Brewers with Starbucks® coffee. Suites include separate living areas, some with skyline views. Accessible rooms with roll-in showers and adjustable-height features are available.
Dining Options
Foundry Kitchen serves breakfast with seasonal fruits and healthy options. Foundry Bar offers New American cuisine and craft cocktails with views of Eighth Avenue. In-room dining includes fresh, flexible meal options. The hotel provides locally sourced ingredients and children’s menus.
Fitness & Recreation
The 24-hour WestinWORKOUT® Fitness Studio has Peloton bikes and Technogym equipment. Guided RunWESTIN routes powered by Strava are available from April to November. Nintendo Wii games are offered for family entertainment.
Location & Transport
The hotel is at the corner of 8th Avenue and West 43rd Street, 0.3 km from Times Square. Nearby landmarks include Bryant Park (1 km), Madison Square Garden (1 km), and The High Line (2 km). The Times Square subway station, with access to 12 subway lines, is one block east. LaGuardia Airport is 15 km away.
Services & Amenities
The hotel has over 34,000 square feet of meeting space, including 13 theaters and three ballrooms. Services include a business center, mobile key check-in, and WestinWORKOUT® Gear Lending Kits. Valet parking costs $95 per day. Pets under 40 lbs are welcome. Staff speak English, Spanish, French, Hindi, and Mandarin.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Paid Wi-Fi
USD 16.95 per day
Parking
USD 65 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Cycling
Golf course
Services
Tours/Ticket assistance
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
270 West 43Rd Street,
New York,
New York,
United States,
10036,
New York State
Map view
street view
270 West 43Rd Street,
New York,
New York,
United States,
10036,
New York State
City landmarks
20 West 34th Street
Empire State Building
3000 ft
Park
Central Park
2.0
mi
Landmark
Rockefeller Center
4100 ft
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
3800 ft
Park
The High Line
1.3
mi
Park
Bryant Park
2900 ft
Church
St. Patrick's Cathedral
5000 ft
Library
New York Public Library
3400 ft
Museum
The Metropolitan Museum of Art
2.0
mi
Square
Macy's
3300 ft
Museum
The Museum of Modern Art
3700 ft
Theatre
Broadway
3200 ft
Stadium
Madison Square Garden
4100 ft
405 Lexington and 42nd St.
Chrysler Building
4600 ft
Museum
Intrepid Sea
4300 ft
New York City
Manhattan Skyline
4500 ft
Tower
Trump Tower
1.2
mi
Mall
Fifth Avenue
4500 ft
Square
Herald Square
3300 ft
Museum
American Museum of Natural History
1.8
mi
Convention Centre
Jacob Javits Convention Center
4900 ft
Gallery
Frick Collection
1.5
mi
Library
The Morgan Library & Museum
4600 ft
1865 Broadway
Museum of Biblical Art
5100 ft
Midtown East
1.2
mi
Nearby
Square
Times Square
1800 ft
Museum
Madame Tussauds New York
800 ft
226 W 44th St
Discovery Times Square
1000 ft
Museum
Ripley's Believe It or Not Times Square
800 ft
Restaurants
Carmine's Italian Restaurant
1100 ft
200 W 44th St Times Square
Bubba Gump Shrimp Co
1100 ft
1501 Broadway Time Square
Junior's
1300 ft
1515 Broadway Mid Section Of 45th St
John's of Times Square
500 ft
260 W. 44th Street
Hard Rock Cafe
900 ft
1501 Broadway
Dallas BBQ Times Square
600 ft
241 West 42 Street
Carlo's Bakery
500 ft
625 8th Ave & W42nd St Times Square
Qi Bangkok Eatery
100 ft
698 9th Ave SE corner of West 48th St.
The Times Eatery
100 ft
680 8th Ave
The View Restaurant & Lounge
1500 ft
1535 Broadway New York Marriott Marquis
Guest Ratings & Reviews
Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
8.2/10
Great
Rooms
7.4
Location
8.8
Service
5.3
Dining
6.2
Guest reviews
8.2/10
based on 9 reviews
4/5
based on 3959 reviews
8.0
8.0/10 based on 926 reviews
#308 of 514 hotels in New York City based on Tripadvisor
Jamie
United Kingdom,
March
2024
7.6/10
The hotel offers stunning views over Manhattan from the bedrooms and is equipped with 1 king bed. The rooms are beautifully designed, making for a comfortable stay. The service could be more attentive and wheelchair accessibility is limited. The location is superb, right in the center of Manhattan, close to all key attractions. However, the dining options are not included in the stay but offer delicious hot dogs. The hotel provides tours/ticket assistance for convenience.
Rooms
8.0
The rooms offer beautiful views over Manhattan with 1 king bed, providing a comfortable stay.
Service
6.0
The service could be more attentive, and wheelchair accessibility is limited. However, tours/ticket assistance is available.
Location
9.0
The hotel is right in the center of Manhattan, close to all key attractions, making it a superb location for exploring the city.
Dining
7.0
The dining options are not included, but the hot dogs served are delicious.
Facilities
8.0
The hotel provides tours/ticket assistance for convenience.
Dale
United States,
March
2024
8.0/10
I absolutely loved my stay at this hotel! The location is just perfect, right in the heart of Times Square, making it super convenient to get around. The rooms offer beautiful views over Manhattan, and those beds were truly comfortable. The service, however, left something to be desired, as they didn't provide adequate customer service for my needs. The dining experience was satisfactory, and while the homemade Majorcan products were a nice touch, I wish more options were included. Overall, a great choice for a stay in the Theater District.
Rooms
9.0
The rooms with beautiful views over Manhattan were simply stunning, and those brilliant beds made my nights so cozy.
Service
6.0
The service was lacking when it came to providing adequate customer service, especially for someone with specific needs like a wheelchair.
Location
10.0
The hotel's location right in the heart of Times Square was unbeatable, making it easy to access all the Broadway theatres we were in town for.
Dining
7.0
The dining experience was decent with the homemade Majorcan products, but I wish more options were included in the meal packages.
Facilities
8.0
The hotel had tours and ticket assistance available, which was a convenient amenity to have during my stay.
Jennifer
United Kingdom,
January
2024
6.2/10
The hotel had some positives, like brilliant beds and a view, but the heating in the room wasn't working despite the freezing outside temperature of minus 10. The service was lacking, especially in providing adequate customer service to guests with special needs. The location had its perks being close to attractions in the New York area, but the dining experience left much to be desired, with raw fish being served. The facilities, however, seemed to be satisfactory.
Rooms
7.0
The beds were brilliant with a view, but the heating not working made it uncomfortable with such a low outside temperature.
Service
5.0
The service was a letdown, especially for guests requiring wheelchair assistance.
Location
8.0
The hotel's location was close to attractions and important sites in the New York area.
Dining
5.0
The dining experience was disappointing with the inclusion of raw fish.
Facilities
7.0
The facilities seemed satisfactory.
Anna
United Kingdom,
December
2023
6.4/10
The hotel may not be ideal for cold weather as the heating wasn't working while the outside temperature was -10. However, the beds were super comfy, and our bags arrived promptly. The view from the room was only partial, but overall, it was a pleasant stay.
Rooms
7.0
The beds were super comfy, and our bags arrived on time. The heating issue in cold weather was a letdown, but overall, the room was cozy.
Service
5.0
Unfortunately, the customer service, especially concerning wheelchair accessibility, was lacking. However, they provided tours and ticket assistance which was helpful.
Location
8.0
The hotel is close to most key attractions in Manhattan, making it convenient for sightseeing. However, the service could be more attentive to make the stay better.
Dining
6.0
The dining options were not included, but they offered shareable appetizers. It would have been better if more dining choices were provided.
Facilities
6.0
Jim
United Kingdom,
September
2023
6.6/10
The hotel offers stunning views over Manhattan from the rooms, some equipped with a spa tub, despite the heating not working properly during my stay when the outside temperature was -10 degrees. The location is superb, right in the heart of Times Square, making it convenient for exploring the city. However, the service lacked when it came to providing wheelchair assistance, and the dining options were not included in the stay, although Italian dishes were available at an extra cost.
Rooms
7.0
The rooms provide beautiful views over Manhattan and some feature a fantastic spa tub.
Service
5.0
The hotel did not provide adequate customer service, especially regarding wheelchair assistance.
Location
9.0
The hotel is perfectly located in the heart of Times Square, offering easy access to theaters and attractions.
Dining
6.0
While the Italian dishes available were delicious, they were not included in the stay, adding extra costs.
Facilities
6.0
The hotel offers amenities but lacks inclusive dining options, impacting the overall experience.
Leonard
United States,
June
2023
6.6/10
My stay at the hotel was a mixed bag. The rooms were cozy with super comfy beds, but unfortunately, the heating wasn't working properly, leaving us a bit chilly in the bedrooms with an outside temperature of minus 10 degrees. The location was excellent, directly across the bus terminal and close to all the attractions in the city, making it convenient to explore. However, the service was lacking, especially in providing adequate customer service for guests with a wheelchair.
Rooms
7.0
The rooms were cozy with super comfy beds, but the heating was n't working properly, leaving us a bit chilly in the bedrooms with an outside temperature of minus 10 degrees.
Service
5.0
The service was a bit disappointing, especially for guests with a wheelchair.
Location
9.0
The location was excellent, directly across the bus terminal and close to all the attractions in the city.
Dining
6.0
Unfortunately, dining options were limited and Vienna Beef hot dogs were not included.
Facilities
6.0
The hotel offered tours/ticket assistance but lacked in providing adequate customer service for guests with a wheelchair.
Herbert
United States,
June
2023
7.2/10
The hotel is situated near Times Square making it very convenient for exploring key attractions in Manhattan. It is close to theaters and offers easy access to the subway station. The rooms are cozy and clean, but the heating didn't work well for me with an outside temperature of minus 10 degrees. The service lacked adequacy, especially in wheelchair assistance, even though they offer tours and ticket assistance.
Rooms
7.0
The rooms were cozy and clean with a king-sized bed. However, the heating didn't work properly with the freezing outside temperature. The view from the room was only partial.
Service
5.0
The service was lacking, especially in wheelchair assistance. They do provide tours and ticket assistance.
Location
8.0
The hotel is conveniently located in the Times Square area, close to theaters and key attractions in Manhattan. It's very near the subway station.
Dining
7.0
The dining didn't include biscuits during my stay. No comments on breakfast inclusion.
Facilities
9.0
No specific comments on facilities provided.
Alex
United Kingdom,
May
2023
7.6/10
This hotel is located in the heart of Times Square, making it super convenient to explore many attractions nearby. The rooms have a partial view with a cozy king bed and include breakfast. The bathtub adds a nice touch to the room, providing extra comfort. While the customer service was lacking in some aspects, they do offer wheelchair assistance and tours/ticket help. The hotel facilities are well-maintained and offer basic finger food options for dining. Overall, a good value for the central location despite some service shortcomings.
Rooms
8.0
The room with a king bed and partial view was comfortable and cozy. Having breakfast included was a nice extra, and the bathtub added to the relaxation.
Service
6.0
The customer service could be improved in certain areas, but they do provide wheelchair assistance and tours/ticket support.
Location
9.0
Being in the heart of Times Square, the hotel is surrounded by numerous big attractions, and everything near Times Square is easily accessible.
Dining
7.0
The dining options offer basic finger food, which can be convenient for a quick bite.
Facilities
8.0
The hotel facilities are well-maintained, providing the necessary amenities for a comfortable stay.
Brian
United Kingdom,
April
2023
6.8/10
I had a mixed experience at this hotel. The rooms were beautifully decorated but unfortunately, the heating was not working properly, which was quite uncomfortable considering the outside temperature was -10 degrees. On the bright side, the bed was super comfy, and the views over Manhattan were stunning.
Rooms
7.0
The rooms had a nice decoration but the heating was n't working with outside temperature minus10. The bed was comfy, and the views over Manhattan were beautiful.
Service
5.0
The customer service was not up to par, and I also needed wheelchair assistance during my stay. However, they did offer tours and ticket assistance, which was a plus.
Location
9.0
The location couldn't have been better! Being just next to Times Square was fantastic, and having easy access to everything in the Times Square area made exploring a breeze.
Dining
6.0
The dining experience was average. They didn't include meals, but I did enjoy the Swiss cheese provided. However, for the overall offering, it wasn't exceptional.
Facilities
7.0
The hotel facilities were decent, but nothing extraordinary stood out in terms of amenities or features.
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The Westin New York At Times Square Hotel10.06
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11.06.2025
